Triple R Ranch is seeking to hire a full-time registrar to oversee the general front office, summer camp registration, and year-round registrar responsibilities. Most of the job functions will be performed at the front desk and will work closely with assisting guests and maintaining a positive first impression. This position will primarily fulfill the following job responsibilities 80% - 90% of the time. The preferred candidate will spend the remaining time doing graphic design and other task related to promotion and advertising content. This position will report directly to the Program Director.
Office hours during the summer will be 9:00am – 5:00pm Monday – Friday and 9:00am – 5:00pm Tuesday – Saturday during the Fall – Spring
Triple R Ranch is a year-round ministry that offers outdoor activities as well as overnight possibilities to individuals and groups throughout the year. As retreat center in the spring, winter, and fall, Triple R Ranch in the summer provides a weeklong experience that focuses on the presentation of the Gospel of Jesus Christ through outdoor activities to both day campers and overnight campers.
General Responsibilities
Maintain first impressions by answering the phone, returning voicemails, and responding to the general email inbox.
Filter inquiries or questions specific to different department managers or directors to the appropriate person.
Maintain a neat, clean, and uncluttered office.
Ordering and stocking office expendables.
Taking phone payments and processing online credit card payments.
Managing and sorting mail each day.
Checking and following up on retreat and activity group inquiries.
Creating welcome packets for guest groups prior to arrival.
Setting up and maintaining summer camp and riding lesson registration.
Check for and apply for discounts to camp and riding lesson registration accounts.
Run weekly capacity reports on summer registrations
Send and/or set up reminder emails for summer camp preparation including remaining balances, credits, and missing mandatory forms.
Keep organized records of physical registrations and mandatory forms submitted outside of parent portal.
Offer good customer service for questions or issues in the registration process.
Maintain year-round calendar.
Summer Camp Responsibilities
Assign campers to cabins for each camp session.
Set up camp store accounts and spreadsheets.
Manage care package orders and delivery each day.
Manage and deliver camper mail and bunk notes.
Graphic Design/ Advertising responsibilities
Use design software to create promotional content using images, photos, and words to clearly communicate events and programs
Maintain the website with updated content reflecting current programs
Design and send eblast targeted audiences regarding registration or event promotion
Please follow the directions given for each specific full-time or part-time position below. For general inquiries you can include your resume and reach us by email here OR send a physical copy to:
Triple R Ranch 3531 Bunch Walnuts Rd Chesapeake, VA 23322